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Logistics management plays a significant role in the success of any company’s operations and has a direct impact on its bottom line. More important...
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Persuasive writing helps students formulate specific reasons for their opinions, and provides an opportunity to research facts related to their opi...
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Operations Management >
Logistics management may be defined as “the art and science of obtaining, producing, and distributing material and product in the proper place and ...
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Human Resources >
Good leaders know that being a good manager helps in getting a lot accomplished. Managers must collaborate with employees so people with different ...
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Speech Writing is an art of conveying a message to your audience. Either through oral communication or through other means, such as power point sli...
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Stakeholder management is the process by which you organise, monitor and improve your relationships with your stakeholders. It involves systematica...
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Leadership & Management >
The real test of leadership does not occur when everything is smooth sailing. Rather, leadership is oftentimes tested during a crisis. The way a le...
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Professional writing is a style of written communication used in a workplace environment that allows professionals (e.g. businesspeople, professors...
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Human resource management is the strategic approach to the effective management of people in a company or organization such that they help their bu...
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Decision making is one of the most important activities in which management of organizations are engaged in on a daily basis. In the same view, the...
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Disaster studies and the practice of disaster risk reduction (DRR) have long recognized the social construction of disasters and the political dime...
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A major impact on the culture of an organization is the makeup of its workforce. Specifically, what is diversity and how does it affect the managem...
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Communication >
Organizations can be thought of as systems of people who are in constant motion. Organizations are social systems that rely on communication to exi...
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On a daily basis human being, regardless of who they are or where they come from, all take part in interpersonal communication. Often, we are unawa...
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Communication is taking place when two or more people dwelling in the same place are aware of each other’s presence. The communication may be subtl...
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Career Development >
Professional writing is a style of written communication used in a workplace environment that allows professionals (e.g. businesspeople, professors...
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Excellent customer service is not about sustaining the client; it is about wowing the customer. Customer service is a vital slogan in the business ...
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Communication is such a vital part of each of us that it contributes heavily to the success or failure of every human activity. People can’t live a...
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Career Development >
Building a career in customer service involves a lot of development and hard work. The nature of customer support work tends to lend itself to this...
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So much is expected of a business manager. This includes responsibility of managing administrative tasks for a business; assist with marketing prog...
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Customer service workers employ a variety of tools and technologies to discern their customer's needs and wants. Since the flow of customer connect...
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Customer service workers may be assigned to workstations equipped with a telephone, headset, and computer. Others may be asked to work in a retail ...
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Visual communication is influenced the most by what customers see, not by what they hear or read, and can be used to attract customers’ attention, ...
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What fraction of the stage performance of an actor or actress is good because of what he or she is doing versus what he or she is saying? More than...
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