Target and position define whom we are trying to reach with our marketing campaign, and what message (or position) we will use to connect. The conc...

A major impact on the culture of an organization is the makeup of its workforce. Specifically, what is diversity and how does it affect the managem...

Organizations can be thought of as systems of people who are in constant motion. Organizations are social systems that rely on communication to exi...

Through group and team work we can save time and resources, enhance the quality of our work, succeed professionally, or accomplish socio-political ...

To study this process is a challenge of appreciating incentives and constraints. Incentives are shaped by political institutions, existing power st...

Accounting is the book keeping that enables one to keep track of one's assets, liabilities, capital, income and expenditure.

Building a career in customer service involves a lot of development and hard work. The nature of customer support work tends to lend itself to this...

So much is expected of a business manager. This includes responsibility of managing administrative tasks for a business; assist with marketing prog...

Customer service workers employ a variety of tools and technologies to discern their customer's needs and wants. Since the flow of customer connect...

Customer service workers may be assigned to workstations equipped with a telephone, headset, and computer. Others may be asked to work in a retail ...