Though all the departments of any organization are indirectly focused on driving sales, sales management as a term applies to that section of the b...

Security management can be defined as the identification and, thereafter, protection of an organization’s assets and allied risks. Managing the ...

Every organisation, no matter how large or small, ultimately depends on its reputation for survival and success. Customers, suppliers, employees...

Psychology is the scientific study of the mind and behavior. Psychology is a multifaceted discipline and includes many sub-fields of study such are...

At the start of a project, the amount of planning and work required can seem overwhelming. There may be dozens, or even hundreds of tasks that need...

Human resource management is a contemporary, umbrella term used to describe the management and development of employees in an organization. Also ca...

Strategic management is a continuous process of strategic analysis, strategy creation, implementation and monitoring, used by organizations with th...

You have probably heard the cliché that you’re what you eat! Well, I bet this statement will never truly ring the bell to you until you join the th...

It’s often said that it’s cheaper to keep existing customers than to find new ones. One bad customer service experience can swear you off a product...

Service is an intangible product that brings utility or value to the customer. Service Management is thus a managerial discipline focused on a cust...

Community development seeks to improve quality of life. Effective community development results in mutual benefit and shared responsibility among c...

Are you bursting with business ideas and ready to develop the skills, knowledge and ability to bring them to life? Having a great Idea is not en...