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Quality management ensures the consistency of an organization, product or service. It has four main components: quality planning, quality assurance...
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Logistics management plays a significant role in the success of any company’s operations and has a direct impact on its bottom line. More important...
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Human resource management is the strategic approach to the effective management of people in a company or organization such that they help their bu...
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Though all the departments of any organization are indirectly focused on driving sales, sales management as a term applies to that section of the b...
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Security management can be defined as the identification and, thereafter, protection of an organization’s assets and allied risks. Managing the ...
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Every organisation, no matter how large or small, ultimately depends on its reputation for survival and success. Customers, suppliers, employees...
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Risk management involves understanding, analysing and addressing risk to make sure organisations achieve their objectives. So it must be proportion...
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Telemarketing is a marketing conundrum that the telephone offers the most direct method of getting through to potential customers, but also has the...
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Psychology is the scientific study of the mind and behavior. Psychology is a multifaceted discipline and includes many sub-fields of study such are...
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At the start of a project, the amount of planning and work required can seem overwhelming. There may be dozens, or even hundreds of tasks that need...
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Productivity is a function of proper planning and leverage. The most successful in the world no matter the field of endeavour have been proven in r...
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Human resource management is a contemporary, umbrella term used to describe the management and development of employees in an organization. Also ca...
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Strategic management is a continuous process of strategic analysis, strategy creation, implementation and monitoring, used by organizations with th...
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You have probably heard the cliché that you’re what you eat! Well, I bet this statement will never truly ring the bell to you until you join the th...
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It’s often said that it’s cheaper to keep existing customers than to find new ones. One bad customer service experience can swear you off a product...
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Service is an intangible product that brings utility or value to the customer. Service Management is thus a managerial discipline focused on a cust...
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Community development seeks to improve quality of life. Effective community development results in mutual benefit and shared responsibility among c...
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Are you bursting with business ideas and ready to develop the skills, knowledge and ability to bring them to life? Having a great Idea is not en...
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