Communication is taking place when two or more people dwelling in the same place are aware of each other’s presence. The communication may be subtle or unintentional and doesn’t necessarily needs to be verbal.
Although no communication may be intended, non-verbal methods such as posture and facial expression relay messages from one person to another. Interpersonal communication is largely dyadic in nature (occurring between two people) but is often extended to a small group such as family.
Interpersonal communication is the communication where two or more people are connected in some way. It would include the exchange between a teacher and their students, a married couple, a boss and an intern and so on.
The people involved in the communication are interdependent, meaning the action of one person has effects on the other person.
Completing this unit should take you approximately 16 hours. Upon successful completion of this unit, you will be able to:
- identify competencies in interpersonal communication;
- demonstrate the ability to use language accurately, expressively, and appropriately in communication settings;
- identify relationship development, both personally and professionally;
- list the components of conflict and identify strategies for conflict management;
- explain the role of critical and active listening in various communication climates; and
- list barriers to effective listening and strategies to improve critical listening.
SECTION 1: INTRODUCTION TO INTERPERSONAL COMMUNICATION
SECTION 2: CONFLICT AND INTERPERSONAL COMMUNICATION