Customer Service
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Customer service representatives are expected to be in charge of customer interactivity to the best of their ability. Quite a lot is expected of th...
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Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better process to effectiv...
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When Corporate Behavior principles are applied, it makes businesses to operate optimally in an environment that reflects a positive set of values a...
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Contract management is the process of managing contract creation, execution and analysis to maximize operational and financial performance at an or...
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It is possible that entrepreneurship is at the top of your goal list as a business student, but you have to know it comes with hard road due to dai...
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Communication >
Emotional Intelligence is our mind’s ability to perceive, manage, and express emotions effectively in real life. It is absolutely essential in the ...
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Entrepreneurship means different things to everyone, but ultimately, it’s about creating your own success story. Money or idea only does not ...
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Featured
Business >
Featured
Business >
It’s often said that it’s cheaper to keep existing customers than to find new ones. One bad customer service experience can swear you off a product...
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NGN25,000 NGN8,000
Featured
Business >
Service is an intangible product that brings utility or value to the customer. Service Management is thus a managerial discipline focused on a cust...
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NGN25,000 NGN10,000
Featured
Business >
Effective business communication is a two-way process of listening and speaking, and it’s of foremost importance in all phases of daily busin...
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NGN7,000
Business >
Job search strategy is the art and science of planning and purposefully arranging a job seeker’s resources for their most efficient and effective u...
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Free
Business >
Navigating the workplace can be stressful — especially for individuals dealing with anxiety. Work anxiety can drastically affect your quality of li...
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Business >
To get the most out of your speaking and writing skills you will need to practice – a lot. As you strive for excellence in all areas of your busine...
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Business >
Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communicat...
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Sales techniques encompass a range of methods used in the sales profession to exchange goods, services or other property for money. Sales technique...
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Arts & Crafts >
A professional trainer is essentially a teacher who works in a corporate setting. Rather than providing conventional education to children and tee...
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Business >
Being more productive at work isn’t rocket science, but it does require being more deliberate about how you manage your time. Regardless of w...
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Business >
A successful business depends on the trust of various parties—employees, managers, executives, customers, suppliers, and even competitors. Ethics a...
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Business >
Acting in an ethical way involves distinguishing between “right” and “wrong” and then making the “right” choice. While some unethical business prac...
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