Customer Service

Business >
3.2
Free
Customer service representatives are expected to be in charge of customer interactivity to the best of their ability. Quite a lot is expected of th...
Intermediate
10 Lectures
10 hours
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Free
Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better process to effectiv...
Intermediate
11 Lectures
10 hours
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Free
When Corporate Behavior principles are applied, it makes businesses to operate optimally in an environment that reflects a positive set of values a...
Intermediate
7 Lectures
8 hours
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Free
Business >
3.9
Free
Contract management is the process of managing contract creation, execution and analysis to maximize operational and financial performance at an or...
Intermediate
12 Lectures
15 hours
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Free
It is possible that entrepreneurship is at the top of your goal list as a business student, but you have to know it comes with hard road due to dai...
Intermediate
8 Lectures
10 hours
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Free
Communication >
3.9
Free
Emotional Intelligence is our mind’s ability to perceive, manage, and express emotions effectively in real life. It is absolutely essential in the ...
Intermediate
8 Lectures
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Free
Entrepreneurship means different things to everyone, but ultimately, it’s about creating your own success story. Money or idea only does not ...
Beginner
8 Lectures
10 hours
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Free
Job search strategy is the art and science of planning and purposefully arranging a job seeker’s resources for their most efficient and effective u...
Beginner
8 Lectures
6 hours
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Free
Business >
3.2
Free
Navigating the workplace can be stressful — especially for individuals dealing with anxiety. Work anxiety can drastically affect your quality of li...
Beginner
9 Lectures
6 hours
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Free
To get the most out of your speaking and writing skills you will need to practice – a lot. As you strive for excellence in all areas of your busine...
Beginner
12 Lectures
6 hours
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Free
Business >
3.9
Free
Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communicat...
Beginner
9 Lectures
6 hours
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Free
Sales techniques encompass a range of methods used in the sales profession to exchange goods, services or other property for money. Sales technique...
Beginner
9 Lectures
8 hours
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Free
Arts & Crafts >
3.7
Free
A professional trainer is essentially a teacher who works in a corporate setting.  Rather than providing conventional education to children and tee...
Beginner
8 Lectures
8 hours
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Free
Being more productive at work isn’t rocket science, but it does require being more deliberate about how you manage your time. Regardless of w...
Beginner
9 Lectures
8 hours
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Free
Business >
4.5
Free
A successful business depends on the trust of various parties—employees, managers, executives, customers, suppliers, and even competitors. Ethics a...
Beginner
10 Lectures
10 hours
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Free
Business >
3.7
Free
Acting in an ethical way involves distinguishing between “right” and “wrong” and then making the “right” choice. While some unethical business prac...
Beginner
9 Lectures
6 hours
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Free
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