Customer Service

New
Building Resilience At Workplace
We all respond in our own unique manner to stress, trauma and tragedy. Many people lose their ability in their personal life and work and become im...
Intermediate
14 Lectures
15 hours
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Free
Hot
Customer service training
Business >
3.2
Free
Customer service representatives are expected to be in charge of customer interactivity to the best of their ability. Quite a lot is expected of th...
Intermediate
10 Lectures
10 hours
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Free
Hot
Customer Relationship Management
Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better process to effectiv...
Intermediate
11 Lectures
10 hours
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Free
Special
corporate behavior development
When Corporate Behavior principles are applied, it makes businesses to operate optimally in an environment that reflects a positive set of values a...
Intermediate
7 Lectures
8 hours
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Free
Communication >
3.9
Free
At work place, in school and in our relationships the need to understand and take control of our emotions is and has been touted as one of the grea...
Intermediate
8 Lectures
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Free
Special
Characteristics of A Successful Entrepreneur
Entrepreneurship means different things to everyone, but ultimately, it's about creating your own success story. Money or idea only does not guaran...
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Free
Job search strategy is the art and science of planning and purposefully arranging a job seeker’s resources for their most efficient and effective u...
Beginner
8 Lectures
6 hours
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Free
Business >
3.2
Free
Navigating the workplace can be stressful — especially for individuals dealing with anxiety. Work anxiety can drastically affect your quality of li...
Beginner
9 Lectures
6 hours
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Free
To get the most out of your speaking and writing skills you will need to practice – a lot. As you strive for excellence in all areas of your busine...
Beginner
12 Lectures
6 hours
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Free
Business >
3.9
Free
Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communicat...
Beginner
9 Lectures
6 hours
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Free
Sales techniques encompass a range of methods used in the sales profession to exchange goods, services or other property for money. Sales technique...
Beginner
9 Lectures
8 hours
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Free
Arts & Crafts >
3.7
Free
A professional trainer is essentially a teacher who works in a corporate setting.  Rather than providing conventional education to children and tee...
Beginner
8 Lectures
8 hours
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Free
Being more productive at work isn’t rocket science, but it does require being more deliberate about how you manage your time. Regardless of w...
Beginner
9 Lectures
8 hours
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Free
Business >
4.5
Free
A successful business depends on the trust of various parties—employees, managers, executives, customers, suppliers, and even competitors. Ethics a...
Beginner
10 Lectures
10 hours
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Free
Business >
3.7
Free
Acting in an ethical way involves distinguishing between “right” and “wrong” and then making the “right” choice. While some unethical business prac...
Beginner
9 Lectures
6 hours
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Free
Business >
4.2
Free
The hiring process is an integral part of running any business. Whether you are a small business owner, an HR manager, or the CEO of a large compan...
Intermediate
9 Lectures
6 hours
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Free
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