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Human resource management is a contemporary, umbrella term used to describe the management and development of employees in an organization. Also called personnel or talent management (although these terms are a bit antiquated), human resource management involves overseeing all things related to managing an organization’s human capital.

Strategic management is a continuous process of strategic analysis, strategy creation, implementation and monitoring, used by organizations with the purpose to achieve and maintain a competitive advantage.

Strategic Management is also about identification and description of the strategies that managers can carry so as to achieve better performance and a competitive advantage for their organization. An organization is said to have competitive advantage if its profitability is higher than the average profitability for all companies in its industry.

You have probably heard the cliché that you’re what you eat! Well, I bet this statement will never truly ring the bell to you until you join the thousands of health students optimizing their health with unique education on nutrition and health. Don’t take my words for it consider the volume of literature in the science journals and library that support the fact that an improved knowledge in health and nutrition increases longevity.

It’s often said that it’s cheaper to keep existing customers than to find new ones. One bad customer service experience can swear you off a product forever. But one exceptional experience, on the other hand, can turn you into a lifelong and loyal brand advocate.

Great customer support drives an amazing customer experience, especially when your support team moves beyond just reacting to problems and toward anticipating customers’ problems.

Service is an intangible product that brings utility or value to the customer. Service Management is thus a managerial discipline focused on a customer and a service. Service management is multidisciplinary field which is related to many other management fields.

Community development seeks to improve quality of life. Effective community development results in mutual benefit and shared responsibility among community members. It recognises that some people, some groups and some communities are excluded and oppressed by the way society and structures are organised.

Risk management is the process of minimizing or mitigating the risk. It starts with the identification and evaluation of risk followed by optimal use of resources to monitor and minimize the same.

Are you bursting with business ideas and ready to develop the skills, knowledge and ability to bring them to life?

Having a great Idea is not enough to start and make a success out of your own business, you need to manage it well. If this is your ambition, you’ll need to learn a wide range of entrepreneurial concepts and skills.

Businesses with websites have to know how to reach and attract consumers online, and many of these businesses would rather pay someone to do their online marketing for them rather than deal with it themselves.

Effective business communication is a two-way process of listening and speaking, and it’s of foremost importance in all phases of daily business life at your middle market company. Ask one hundred employees whether they’re good communicators, and one hundred will say yes. In reality, though, all of us need to improve our communication skills. Communication […]