Have a question?
First Name
Last Name
Email Address
Company Name
Company Type
Delete file
Are you sure you want to delete this file?
Cancel Delete
Send enquiry
Message sent Close
New course
Category
Business
Customer Service, Digital Marketing, Diploma Courses, Human Resources, Leadership & Management, Marketing, Marketing Management, Project Management
Instructor
Coursepedia
4.5
4 reviews

Level 3 Diploma In Service Management

Service is an intangible product that brings utility or value to the customer. Service Management is thus a managerial discipline ... Show more
Get course ₦14,999 ₦50,000
Add to wishlist
Share
Grade details
Course:
Student:
Enrollment date:
Course completion date:
Grade:
Grade Points
Grade Range
Regenerate Grades
Exams:
Sign in to account to see your Grade
Sign In
Course details
Duration Self-Paced Learning
Lectures 25
Quizzes 6
Level Diploma Courses
Popular courses
Level 3 Diploma In Service Management
Coursepedia
Category:
Business
Customer Service, Digital Marketing, Diploma Courses, Human Resources, Leadership & Management, Marketing, Marketing Management, Project Management
4.5
4 reviews
Get this Course
Diploma-in-Services-Management
  • Curriculum
  • Reviews
SECTION 1: INTRODUCTION TO SERVICE MANAGEMENT
SECTION 2: UNDERSTANDING SERVICE QUALITY
SECTION 3: UNDERSTANDING CUSTOMER SERVICE
SECTION 4: THE CONCEPT OF CUSTOMER SATISFACTION
SECTION 5: UNDERSTANDING SERVICE PRICING
SECTION 6: UNDERSTANDING CUSTOMER RELATIONSHIP MANAGEMENT
4.5
4 reviews
Stars 5
2
Stars 4
2
Stars 3
0
Stars 2
0
Stars 1
0
Show more
Layer 1
Login Categories
.NET Development Accounting and Finance Business Communication Customer Service Data Analytics Digital Marketing E-Commerce