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Customer service representatives are expected to be in charge of customer interactivity to the best of their ability. Quite a lot is expected of th...
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Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better process to effectiv...
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When Corporate Behavior principles are applied, it makes businesses to operate optimally in an environment that reflects a positive set of values a...
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Contract management is the process of managing contract creation, execution and analysis to maximize operational and financial performance at an or...
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It is possible that entrepreneurship is at the top of your goal list as a business student, but you have to know it comes with hard road due to dai...
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Business Communication is goal oriented. The rules, regulations and policies of an organization must be properly conveyed to employees, existing an...
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Emotional Intelligence is our mind’s ability to perceive, manage, and express emotions effectively in real life. It is absolutely essential in the ...
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Entrepreneurship means different things to everyone, but ultimately, it’s about creating your own success story. Money or idea only does not ...
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At the start of a project, the amount of planning and work required can seem overwhelming. There may be dozens, or even hundreds of tasks that need...
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NGN25,000 NGN10,000
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Human resource management is a contemporary, umbrella term used to describe the management and development of employees in an organization. Also ca...
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NGN7,000
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Strategic management is a continuous process of strategic analysis, strategy creation, implementation and monitoring, used by organizations with th...
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NGN25,000 NGN7,000
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It’s often said that it’s cheaper to keep existing customers than to find new ones. One bad customer service experience can swear you off a product...
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NGN25,000 NGN8,000
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Service is an intangible product that brings utility or value to the customer. Service Management is thus a managerial discipline focused on a cust...
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NGN25,000 NGN10,000
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Risk management is the process of minimizing or mitigating the risk. It starts with the identification and evaluation of risk followed by optimal u...
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Are you bursting with business ideas and ready to develop the skills, knowledge and ability to bring them to life? Having a great Idea is not enoug...
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NGN7,000
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Businesses with websites have to know how to reach and attract consumers online, and many of these businesses would rather pay someone to do their ...
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