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Communication

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Mass Communication
Communication >
3 hours
Free
Public communication and mass media have a great influence on our daily behavior and our relationship communications. We develop our understanding ...
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8 Lectures
3 hours
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Free
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Organizational Communication
Communication >
10 hours
Free
Organizations can be thought of as systems of people who are in constant motion. Organizations are social systems that rely on communication to exi...
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22 Lectures
10 hours
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Free
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Advanced human communication
Advanced Diploma Courses >
36 hours
Free
On a daily basis human being, regardless of who they are or where they come from, all take part in interpersonal communication. Often, we are unawa...
Advanced Diploma Courses
36 hours
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Introduction to Business Planning and Strategy
Growing a business means taking many decisions about the way you want to expand your operations. Creating a strategic plan is a key component of pl...
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21 Lectures
5 hours
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Crisis Management
Business >
3 hours
Free
Catastrophic workplace incidents impact people in ways that can have lasting negative consequences. Even crisis-prepared companies often overlook t...
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16 Lectures
3 hours
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Corporate Communication
Business >
4 hours
Free
It is difficult to overstate the critical importance of effective communication for most businesses and organizations. It is through effective com...
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5 Lectures
4 hours
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Customer Service Career
Career Development >
6 hours
Free
Building a career in customer service involves a lot of development and hard work. The nature of customer support work tends to lend itself to this...
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7 Lectures
6 hours
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Customer Service Skills Sets
Business >
8 hours
Free
Customer service workers employ a variety of tools and technologies to discern their customer's needs and wants. Since the flow of customer connect...
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8 Lectures
8 hours
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Customer Service Duties
Business >
8 hours
Free
Customer service workers may be assigned to workstations equipped with a telephone, headset, and computer. Others may be asked to work in a retail ...
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8 Lectures
8 hours
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CREATING A VISUAL IMPRESSION IN BUSINESS
Visual communication is influenced the most by what customers see, not by what they hear or read, and can be used to attract customers’ attention, ...
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10 Lectures
5 hours
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The Art And Science Of- Dialogues In Bus
What fraction of the stage performance of an actor or actress is good because of what he or she is doing versus what he or she is saying? More than...
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13 Lectures
9 hours
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Understanding Your Clients
Business >
5 hours
Free
Comparing the job of a customer service representative with an actor on a stage is not a perfect analogy. For example, although actors do interact ...
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13 Lectures
5 hours
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UNDERSTANDING BUSINESS COMMUNICATION
Communication is the act of conveying meanings by the use of mutually recognized signs, symbols, and semiotic rules from one person or group to ano...
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22 Lectures
9 hours
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LISTENING TO YOUR CUSTOMERS
Business >
9 hours
Free
In contrast to actors who perform on television or in film, the stage actor performs in front of a live audience. Because there are no cameras to s...
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17 Lectures
9 hours
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Building Resilience At Workplace
Business >
15 hours
Free
We all respond in our own unique manner to stress, trauma and tragedy. Many people lose their ability in their personal life and work and become im...
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14 Lectures
15 hours
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Free
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Customer Service Training
Business >
5
5
Free
5
5 (1)
Customer service representatives are expected to be in charge of customer interactivity to the best of their ability. Quite a lot is expected of th...
Short Courses
10 Lectures
10 hours
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Customer Relationship Management
4
4 (1)
Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better process to effectiv...
Short Courses
11 Lectures
5 hours
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Free
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corporate behavior development
Business >
8 hours
Free
When Corporate Behavior principles are applied, it makes businesses to operate optimally in an environment that reflects a positive set of values a...
Short Courses
7 Lectures
8 hours
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Business Communication is goal oriented. The rules, regulations and policies of an organization must be properly conveyed to employees, existing an...
Short Courses
9 Lectures
10 hours
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Communication >
3 hours
Free
At work place, in school and in our relationships the need to understand and take control of our emotions is and has been touted as one of the grea...
Short Courses
8 Lectures
3 hours
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Free
Entrepreneurship means different things to everyone, but ultimately, it's about creating your own success story. Money or idea only does not guaran...
Short Courses
8 Lectures
3 hours
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Free
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Diploma in Telemarketing
Business >
20 hours
Free
Telemarketing is a marketing conundrum that the telephone offers the most direct method of getting through to potential customers, but also has the...
Diploma Course
25 Lectures
20 hours
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Free
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