Communication
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Customer service representatives are expected to be in charge of customer interactivity to the best of their ability. Quite a lot is expected of th...
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Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better process to effectiv...
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When Corporate Behavior principles are applied, it makes businesses to operate optimally in an environment that reflects a positive set of values a...
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It is possible that entrepreneurship is at the top of your goal list as a business student, but you have to know it comes with hard road due to dai...
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Business Communication is goal oriented. The rules, regulations and policies of an organization must be properly conveyed to employees, existing an...
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Emotional Intelligence is our mind’s ability to perceive, manage, and express emotions effectively in real life. It is absolutely essential in the ...
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Entrepreneurship means different things to everyone, but ultimately, it’s about creating your own success story. Money or idea only does not ...
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It’s often said that it’s cheaper to keep existing customers than to find new ones. One bad customer service experience can swear you off a product...
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NGN25,000 NGN8,000
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Effective business communication is a two-way process of listening and speaking, and it’s of foremost importance in all phases of daily busin...
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NGN7,000
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Organization leaders are responsible for creating a work environment that enables people to thrive. If turf wars, disagreements, and differences of...
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Navigating the workplace can be stressful — especially for individuals dealing with anxiety. Work anxiety can drastically affect your quality of li...
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To get the most out of your speaking and writing skills you will need to practice – a lot. As you strive for excellence in all areas of your busine...
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Presentation skills are the skills you need in delivering effective and engaging presentations to a variety of audiences. These skills cover a vari...
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Diversity in the Workplace is a reality in most businesses and organizations. If organizations strive to improve their competitive advantage in the...
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Team communication typically begins with task assignments and directives from company and team leaders. Such assignments involve top-down intra-tea...
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Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communicat...
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Sales techniques encompass a range of methods used in the sales profession to exchange goods, services or other property for money. Sales technique...
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Content strategy deals with the planning aspects of managing content throughout its lifecycle, and includes aligning content to business goals, ana...
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Online reputation management (ORM) is a strategy and process of monitoring, identifying, and influencing your digital reputation and credibility on...
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