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Communication

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Organizational Communication
Communication >
10 hours
Free
Organizations can be thought of as systems of people who are in constant motion. Organizations are social systems that rely on communication to exi...
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22 Lectures
10 hours
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Free
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Introduction to Business Planning and Strategy
Short Courses
21 Lectures
5 hours
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Free
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Interpersonal Communication
Business >
16 hours
Free
Short Courses
18 Lectures
16 hours
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Free
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Group Communication in Business
Business >
8 hours
Free
Through group and team work we can save time and resources, enhance the quality of our work, succeed professionally, or accomplish socio-political ...
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19 Lectures
8 hours
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Free
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Crisis Communication in Workplace
Business >
5 hours
Free
Short Courses
9 Lectures
5 hours
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Free
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Mass Communication
Communication >
3 hours
Free
Short Courses
8 Lectures
3 hours
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Free
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Crisis Management
Business >
3 hours
Free
Short Courses
16 Lectures
3 hours
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Free
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Corporate Communication
Business >
4 hours
Free
Short Courses
5 Lectures
4 hours
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Free
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Customer Service Career
Career Development >
6 hours
Free
Building a career in customer service involves a lot of development and hard work. The nature of customer support work tends to lend itself to this...
Short Courses
7 Lectures
6 hours
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Free
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Customer Service Skills Sets
Business >
8 hours
Free
Customer service workers employ a variety of tools and technologies to discern their customer's needs and wants. Since the flow of customer connect...
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8 Lectures
8 hours
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Free
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Customer Service Duties
Business >
8 hours
Free
Customer service workers may be assigned to workstations equipped with a telephone, headset, and computer. Others may be asked to work in a retail ...
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8 Lectures
8 hours
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Free
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CREATING A VISUAL IMPRESSION IN BUSINESS
Visual communication is influenced the most by what customers see, not by what they hear or read, and can be used to attract customers’ attention, ...
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10 Lectures
5 hours
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Free
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The Art And Science Of- Dialogues In Bus
What fraction of the stage performance of an actor or actress is good because of what he or she is doing versus what he or she is saying? More than...
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13 Lectures
9 hours
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Free
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Understanding Your Clients
Business >
5 hours
Free
Comparing the job of a customer service representative with an actor on a stage is not a perfect analogy. For example, although actors do interact ...
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13 Lectures
5 hours
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Free
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UNDERSTANDING BUSINESS COMMUNICATION
Communication is the act of conveying meanings by the use of mutually recognized signs, symbols, and semiotic rules from one person or group to ano...
Short Courses
22 Lectures
9 hours
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Free
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LISTENING TO YOUR CUSTOMERS
Business >
9 hours
Free
Short Courses
17 Lectures
9 hours
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Free
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Building Resilience At Workplace
Business >
15 hours
Free
We all respond in our own unique manner to stress, trauma and tragedy. Many people lose their ability in their personal life and work and become im...
Short Courses
14 Lectures
15 hours
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Free
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Customer service training
Business >
10 hours
Free
Customer service representatives are expected to be in charge of customer interactivity to the best of their ability. Quite a lot is expected of th...
Short Courses
10 Lectures
10 hours
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Free
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Customer Relationship Management
Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better process to effectiv...
Short Courses
11 Lectures
10 hours
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Free
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corporate behavior development
Business >
8 hours
Free
When Corporate Behavior principles are applied, it makes businesses to operate optimally in an environment that reflects a positive set of values a...
Short Courses
7 Lectures
8 hours
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Free
Business Communication is goal oriented. The rules, regulations and policies of an organization must be properly conveyed to employees, existing an...
Short Courses
9 Lectures
10 hours
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Free
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