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It’s often said that it’s cheaper to keep existing customers than to find new ones. One bad customer service experience can swear you off a product...
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Effective business communication is a two-way process of listening and speaking, and it’s of foremost importance in all phases of daily busin...
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Study skills are the skills you need to enable you to study and learn efficiently – they are an important set of transferable life skills. Accordin...
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Teaching skills are the skills required by educators to effectively educate their students. It is a proper harnessing of the teaching skills that b...
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Online marketing differs from traditional marketing, which has historically included mediums like print, billboard, television and radio advertisem...
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Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communicat...
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Content strategy deals with the planning aspects of managing content throughout its lifecycle, and includes aligning content to business goals, ana...
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Reputation is all about feeling and perception structured into a brand. Your online reputation is a consequence of the feeling and perception peopl...
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