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Workplace Conflict Management
Organization leaders are responsible for creating a work environment that enables people to thrive. If turf wars, disagreements, and differences
...
of opinion escalate into interpersonal conflict, you must intervene immediately with conflict resolution mediation.
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₦3,500
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Course details
Duration
8 hours
Lectures
9
Quizzes
2
Course type
Short Courses
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Workplace Conflict Management
Coursepedia
Category:
Business
Communication,
Human Resources,
Humanities,
Leadership & Management,
Personal Development,
Short Courses,
Sociology,
Soft Skills
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Curriculum
Reviews
SECTION 1: INTRODUCTION TO WORKPLACE CONFLICT MANAGEMENT
1
Definition of workplace conflict
Self-paced
2
Type of workplace conflict
This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
Self-paced
3
The five most common categories of conflict in the workplace
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Self-paced
4
Quiz
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7 questions
SECTION 2: STRATEGIC APPROACHES TOWARDS MANAGING CONFLICTS IN WORKPLACE
5
How to Mediate and Resolve Conflict
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Self-paced
6
Preventative measures when managing workplace conflict
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Self-paced
7
Effectively handling conflicts in the workplace
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Self-paced
8
Four key conflict resolution skills
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Self-paced
9
Mutual Conflict Resolution
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Self-paced
10
Wrapping Up
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Self-Paced
11
Quiz
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6 questions
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