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Study Mode: Online
Enrolled: 10488 students
Course view: 69290
Duration: Self-Paced Learning
Lectures: 9
Course type: Short Courses
Certificate of Completion: FREE
Negotiation Skills

Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.

In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organisation they represent).

However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.

Increasingly, business negotiators recognize that the most effective bargainers are skilled at both creating value and claiming value—that is, they both collaborate and compete.

Job descriptions often list negotiation skills as a desirable asset for job candidates, but the ability to negotiate requires a collection of interpersonal and communication skills used together to bring a desired result.

The circumstances of negotiation occur when two parties or groups of individuals disagree on the solution for a problem or the goal for a project or contract.

A successful negotiation requires the two parties to come together and hammer out an agreement that is acceptable to both.

At the end of this course, learners should be able to:

  • Know the meaning of Negotiation
  • Effectively define who a Negotiator is
  • Know the types of negotiators
  • Understand the stages of Negotiation
  • Know the concept of Negotiation Strategies
  • Understand the principles of Negotiations
  • Know the Dos and Don’ts in Negotiation
  • Understand the skills for a successful negotiation.

Course Curriculum


1      Meaning of Negotiation                                                                                        Self-paced
2      Definition of a Negotiator                                                                                    Self-paced
3      Types of negotiators                                                                                              Self-paced
4      Stages of Negotiation                                                                                             Self-paced
5      Quiz                                                                                                                           10 questions


1      Negotiation Strategies                                                                                           Self-paced
2    Principles of Negotiations                                                                                      Self-paced
3     Dos and Don’ts in Negotiation                                                                             Self-paced
4      Skills for a successful negotiation                                                                       Self-paced
5      Conclusion                                                                                                               Self-paced
6     Quiz                                                                                                                            10 questions

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