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Introduction to Stakeholder Management

Stakeholder Management

Stakeholder management is the process by which you organise, monitor and improve your relationships with your stakeholders. It involves systematically identifying stakeholder; analysing their needs and expectations; and planning and implementing various tasks to engage with them. A good stakeholder management process will be the means through which you are able to coordinate your interactions and asses the status and quality of your relationship with various stakeholders. Most definitions of stakeholder management tend to focus around the idea that you can “manage your stakeholders (in order to get them to do what you want)”. The emphasis is placed on creating a stakeholder management plan that maps the level of interest and influence of stakeholders and list various levels of engagement for the different groups. A plan that is usually created at the start of the project and then filed away to gather dust. This course takes a different focus. We’re not going to show you how to herd sheep, put them in neat little pens and then pretend that they are all heading in the direction you want. In most cases there is a legal and a strategic objective to undertaking stakeholder engagement/consultation/management. You might have a statutory or legal requirement to consult. And you hopefully have a clear idea of the strategic benefits you might derive from doing it well. This course will show you how you can achieve both those objectives.

Completing this course should take you approximately 5 hours. Upon successful completion of this course, you will be able to:

    • Explain what Stakeholder management involves;
    • Describe and identify different principles of Stakeholder management
    • Describe the role of leadership in Stakeholder management.

Course Curriculum

SECTION 1: STAKEHOLDER MANAGEMENT OVERVIEW

1
Introduction to Stakeholder Management
5 minutes 31 seconds
2
Who are Stakeholders?
Self-Paced
3
Identification of Stakeholders
Self-Paced
4
Stakeholder Management
Self-Paced
5
Politics of Projects
Self-Paced
6
Quiz
10 questions

SECTION 2: STAKEHOLDER ENGAGEMENT

1
Monitoring Stakeholder engagements
Self-Paced
2
Process of monitoring stakeholder engagement
Self-Paced
3
Quiz
10 questions

SECTION 3: STAKEHOLDER MANAGEMENT

1
Managing Stakeholders
Self-Paced
2
Relationship Building Tips
Self-Paced
3
How to Relate to Different Types of Stakeholders
Self-Paced
4
Tools to Help Stakeholder Management
Self-Paced
5
Stakeholder Analysis
Self-Paced
6
Stakeholder Mapping
Self-Paced
7
Salience Model
Self-Paced
8
How to Select the Right Stakeholder Management Software
Self-Paced
9
Wrapping Up
Self-Paced
10
Quiz
10 questions

Certification

Coursepedia Demo Certificate
Showcase your achievements with a Valuable Certificate. Your certificate is the official recognition for your Learning achievements on Coursepedia. This is optional, but highly recommended after course completion. Verified Certificates issued by Coursepedia can differentiate you against competitions and also establishes you as a continuous learner anyday, anytime. Employers are always looking for people who never want to stop learning.

SECTION 1: STAKEHOLDER MANAGEMENT OVERVIEW

1
Introduction to Stakeholder Management
5 minutes 31 seconds
2
Who are Stakeholders?
Self-Paced
3
Identification of Stakeholders
Self-Paced
4
Stakeholder Management
Self-Paced
5
Politics of Projects
Self-Paced
6
Quiz
10 questions

SECTION 2: STAKEHOLDER ENGAGEMENT

1
Monitoring Stakeholder engagements
Self-Paced
2
Process of monitoring stakeholder engagement
Self-Paced
3
Quiz
10 questions

SECTION 3: STAKEHOLDER MANAGEMENT

1
Managing Stakeholders
Self-Paced
2
Relationship Building Tips
Self-Paced
3
How to Relate to Different Types of Stakeholders
Self-Paced
4
Tools to Help Stakeholder Management
Self-Paced
5
Stakeholder Analysis
Self-Paced
6
Stakeholder Mapping
Self-Paced
7
Salience Model
Self-Paced
8
How to Select the Right Stakeholder Management Software
Self-Paced
9
Wrapping Up
Self-Paced
10
Quiz
10 questions
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