“Communication” as a tool may not be what you instantly think of as a high priority for a manager. Nevertheless, the wisest and most effective managers have mastered this crucial set of interpersonal skills. Understanding your leadership strengths and weaknesses and developing your business communication skills is essential to growing as a manager. Effective managers lead with clear communication, the ability to listen and ask the right questions to get to the crux of every matter, and the confidence to handle difficult conversations within their teams. Communicating effectively with team members is critical to building strong internal relationships, moving average employees to excellence, and maximizing sales and productivity. At the end of this course, learners should be able to:
- Have a deeper knowledge of communication as an important skill
- Effectively discuss Internal and external communication.
- Understand the process of communication
- Know the types of communication.
- Under the strategies all managers can use to Improve Communication Skills
- Know the Communication Skills Effective Managers need most.
Course Curriculum
SECTION 1: INTRODUCTION TO THE CONCEPT OF COMMUNICATION
1 Definition Of Communication Self-paced
2 Internal And External Communication Self-paced
3 Communication And The Manager Self-paced
4 The Communication Process Self-paced
5 Types of Communication Self-paced
6 Quiz 6 questions
SECTION 2: UNDERSTANDING COMMUNICATION SKILLS FOR MANAGERS
1 Communication Skills Self-paced
2 10 Communication Skills Effective Managers Need Most Self-paced
3 Strategies All Managers Can Use to Improve Communication Skills Self-paced
4 Conclusion Self-paced
5 Quiz 5 questions
SECTION 1: INTRODUCTION TO THE CONCEPT OF COMMUNICATION
SECTION 2: UNDERSTANDING COMMUNICATION SKILLS FOR MANAGERS
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