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Study Mode: Online
Enrolled: 14006 students
Course view: 55126
Duration: Self-Paced Learning
Lectures: 9
Course type: Short Courses
Certificate of Completion: FREE
Effective Communication Skills For Managers

Communication” as a tool may not be what you instantly think of as a high priority for a manager. Nevertheless, the wisest and most effective managers have mastered this crucial set of interpersonal skills.  Understanding your leadership strengths and weaknesses and developing your business communication skills is essential to growing as a manager. Effective managers lead with clear communication, the ability to listen and ask the right questions to get to the crux of every matter, and the confidence to handle difficult conversations within their teams.   Communicating effectively with team members is critical to building strong internal relationships, moving average employees to excellence, and maximizing sales and productivity. At the end of this course, learners should be able to:

  • Have a deeper knowledge of communication as an important skill
  • Effectively discuss Internal and external communication.
  • Understand the process of communication
  • Know the types of communication.
  • Under the strategies all managers can use to Improve Communication Skills
  • Know the Communication Skills Effective Managers need most.

Course Curriculum

SECTION 1: INTRODUCTION TO THE CONCEPT OF COMMUNICATION

1      Definition Of Communication                                                                          Self-paced
2     Internal And External Communication                                                           Self-paced
3      Communication And The Manager                                                                 Self-paced
4      The Communication Process                                                                            Self-paced
5      Types of Communication                                                                                   Self-paced
6      Quiz                                                                                                                        6 questions

SECTION 2: UNDERSTANDING COMMUNICATION SKILLS FOR MANAGERS

1      Communication Skills                                                                                         Self-paced
2      10 Communication Skills Effective Managers Need Most                          Self-paced
3      Strategies All Managers Can Use to Improve Communication Skills      Self-paced
4      Conclusion                                                                                                            Self-paced
5      Quiz                                                                                                                        5 questions

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