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Special course
Category
Communication
Customer Service, Diploma Courses, Entrepreneurship
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Diploma In Customer Service

It’s often said that it’s cheaper to keep existing customers than to find new ones. One bad customer service experience ... Show more
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Course details
Duration Self-Paced Learning
Lectures 17
Quizzes 4
Course type Diploma Courses
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Diploma In Customer Service
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Category:
Communication
Customer Service, Diploma Courses, Entrepreneurship
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Diploma In Customer Service
  • Curriculum
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SECTION 1: INTRODUCTION TO CUSTOMER SERVICE
SECTION 2: UNDERSTANDING CUSTOMER SERVICES
SECTION 3: EXCELLENT CUSTOMER SERVICE
SECTION 4: A GUIDE TO METHODS OF COMMUNICATION
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