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Special course

Advanced Communication Skills

Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns ... Show more
Advanced-Communication-Skills
  • Description
  • Curriculum
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Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communication occur all too often and usually lead to a wide range of social problems, from hurt feelings and anger to divorce and even violence.

Communication is both an expressive, message-sending, and a receptive, message-receiving, process. Failure to communicate effectively can be due to a problem on either or both ends of the process.

At the end of this course, you should be able to:

  • Know the definitions of Communication Skills
  • Have a keen knowledge on the Types of Communication Skills
  • Have an Understanding of the communication process
  • Know the Common Barriers to Effective Communication
  • Know the Keys for effective communication
  • Have an Understanding of the concept of Business communication
  • Know the Types of Business Communication Skills
  • Understand the Importance of communication skills in business

Course Curriculum

SECTION 1: INTRODUCTION TO COMMUNICATION SKILLS

1      Definitions of Communication Skills                                                                     Self-paced
2      Types of Communication Skills                                                                               Self-paced
3      Understanding the communication process                                                       Self-paced
4      Common Barriers to Effective Communication                                                  Self-paced
5     Quiz                                                                                                                               10 questions

SECTION 2: EFFECTIVE COMMUNICATION SKILLS IN BUSINESS

1      Keys for effective communication                                                                           Self-paced
2      Understanding the concept of Business communication                                  Self-paced
3      Types of Business Communication Skills                                                             Self-paced
4      Importance of communication skills in business                                               Self-paced
5      Conclusion                                                                                                                  Self-paced
6      Quiz                                                                                                                              10 questions
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