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Study Mode: Online
Enrolled: 12506 students
Course view: 55832
Duration: Self-Paced Learning
Lectures: 9
Course type: Short Courses
Certificate of Completion: FREE
Advanced Communication Skills

Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communication occur all too often and usually lead to a wide range of social problems, from hurt feelings and anger to divorce and even violence.

Communication is both an expressive, message-sending, and a receptive, message-receiving, process. Failure to communicate effectively can be due to a problem on either or both ends of the process.

At the end of this course, you should be able to:

  • Know the definitions of Communication Skills
  • Have a keen knowledge on the Types of Communication Skills
  • Have an Understanding of the communication process
  • Know the Common Barriers to Effective Communication
  • Know the Keys for effective communication
  • Have an Understanding of the concept of Business communication
  • Know the Types of Business Communication Skills
  • Understand the Importance of communication skills in business

Course Curriculum

SECTION 1: INTRODUCTION TO COMMUNICATION SKILLS

1      Definitions of Communication Skills                                                                     Self-paced
2      Types of Communication Skills                                                                               Self-paced
3      Understanding the communication process                                                       Self-paced
4      Common Barriers to Effective Communication                                                  Self-paced
5     Quiz                                                                                                                               10 questions

SECTION 2: EFFECTIVE COMMUNICATION SKILLS IN BUSINESS

1      Keys for effective communication                                                                           Self-paced
2      Understanding the concept of Business communication                                  Self-paced
3      Types of Business Communication Skills                                                             Self-paced
4      Importance of communication skills in business                                               Self-paced
5      Conclusion                                                                                                                  Self-paced
6      Quiz                                                                                                                              10 questions

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