- Description
- Curriculum
- Reviews
Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communication occur all too often and usually lead to a wide range of social problems, from hurt feelings and anger to divorce and even violence.
Communication is both an expressive, message-sending, and a receptive, message-receiving, process. Failure to communicate effectively can be due to a problem on either or both ends of the process.
At the end of this course, you should be able to:
- Know the definitions of Communication Skills
- Have a keen knowledge on the Types of Communication Skills
- Have an Understanding of the communication process
- Know the Common Barriers to Effective Communication
- Know the Keys for effective communication
- Have an Understanding of the concept of Business communication
- Know the Types of Business Communication Skills
- Understand the Importance of communication skills in business
Course Curriculum
SECTION 1: INTRODUCTION TO COMMUNICATION SKILLS
1   Definitions of Communication Skills                                   Self-paced
2   Types of Communication Skills                                        Self-paced
3   Understanding the communication process                            Self-paced
4   Common Barriers to Effective Communication                         Self-paced
5   Quiz                                                                10 questions
SECTION 2: EFFECTIVE COMMUNICATION SKILLS IN BUSINESS
1   Keys for effective communication                                      Self-paced
2   Understanding the concept of Business communication                 Self-paced
3   Types of Business Communication Skills                               Self-paced
4   Importance of communication skills in business                        Self-paced
5   Conclusion                                                          Self-paced
6   Quiz                                                                10 questions
SECTION 1: INTRODUCTION TO COMMUNICATION SKILLS
SECTION 2: EFFECTIVE COMMUNICATION SKILLS IN BUSINESS
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