Have a question?
First Name
Last Name
Email Address
Company Name
Company Type
Delete file
Are you sure you want to delete this file?
Cancel Delete
Send enquiry
Message sent Close
Hot course
Category
Business
Communication, Customer Service, Entrepreneurship, Sales Management, Short Courses
Instructor
Saylor Academy
0
0 reviews

Understanding Your Clients

Comparing the job of a customer service representative with an actor on a stage is not a perfect analogy. For ... Show more
Buy Course ₦2,000 ₦3,500
Add to wishlist
Share
Grade details
Course:
Student:
Enrollment date:
Course completion date:
Grade:
Grade Points
Grade Range
Regenerate Grades
Exams:
Sign in to account to see your Grade
Sign In
Course details
Duration Self-Paced Learning
Lectures 13
Quizzes 3
Course type Short Courses
Popular courses
Understanding Your Clients
Saylor Academy
Category:
Business
Communication, Customer Service, Entrepreneurship, Sales Management, Short Courses
Get this Course
Understanding Your Clients
  • Curriculum
  • Reviews
SECTION 1: USING AUDIENCE ANALYSIS TO COMMUNICATE EFFECTIVELY
SECTION 2: CONDUCTING AUDIENCE ANALYSIS
SECTION 3: UNDERSTANDING CULTURAL COMMUNICATION IN CUSTOMER SERVICE
Layer 1
Login Categories
.NET Development Accounting and Finance Business Communication Customer Service Data Analytics Digital Marketing E-Commerce