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Special course
Category
Business
Communication,
Customer Service,
Entrepreneurship,
Short Courses,
Soft Skills
Instructor
Saylor Academy
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0 reviews
The Art And Science Of Dialogues In Business
What fraction of the stage performance of an actor or actress is good because of what he or she is
...
doing versus what he or she is saying? More than their lines, the best thespians learn their art, too.
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Duration
Self-Paced Learning
Lectures
13
Quizzes
3
Level
Short Courses
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The Art And Science Of Dialogues In Business
Saylor Academy
Category:
Business
Communication,
Customer Service,
Entrepreneurship,
Short Courses,
Soft Skills
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Curriculum
Reviews
SECTION 1: COMMUNICATION STYLES
1
Types Of Communicators
Self-Paced
2
Styles Of communication
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Self-Paced
3
Plain Talk
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Self-Paced
4
Handling Calls In A Professional Manner
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Self-Paced
5
Handling Difficult Calls
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Self-Paced
6
Quiz
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10 questions
SECTION 2: Memory Retrieval: Recognition And Recall
7
Memory Retrieval
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Self-Paced
8
Patterns Of Memory Retrieval
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Self-Paced
9
Interference With Memory Retrieval
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Self-Paced
10
Quiz
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10 questions
SECTION 3: GOOD MEMORY DEVICES
11
Mnemonic Cues
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Self-Paced
12
Types Of Mnemonics
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Self-Paced
13
Mnemonic Systems
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Self-Paced
14
Memory Palace
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Self-Paced
15
Wrapping Up
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Self-Paced
16
Quiz
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10 questions
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