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Category
Business
Communication, Customer Service, Entrepreneurship, Short Courses
Instructor
Saylor Academy
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Providing Information For Customers

As a result, while you may not be responsible for a lot of writing in customer service, you will constantly ... Show more
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Course details
Duration Self-Paced Learning
Lectures 24
Quizzes 3
Course type Short Courses
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Providing Information For Customers
Saylor Academy
Category:
Business
Communication, Customer Service, Entrepreneurship, Short Courses
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UNDERSTANDING BUSINESS COMMUNICATION
  • Curriculum
  • Reviews
SECTION 1: UNDERSTANDING ORAL VERSUS WRITTEN COMMUNICATION
SECTION 2: BUSINESS WRITING IN ACTION
SECTION 3: PROVIDING INFORMATION FOR CUSTOMERS
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