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Communication, Customer Service, Entrepreneurship, Short Courses, Soft Skills

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Listening To Your Customers

In contrast to actors who perform on television or in film, the stage actor performs in front of a live ... Show more

LISTENING TO YOUR CUSTOMERS

Curriculum
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SECTION 1: LISTENING TO YOUR CUSTOMERS

1

Introduction

Self-Paced
2

Basic Listening Skills to Try

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Self-Paced
3

Listening Skills Scenarios

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Self-Paced
4

Quiz

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10 questions

SECTION 2: PREFERENCES

PURPOSE AND TYPES OF LISTENING

SECTION 3: TECHNIQUES OF THE LISTENER

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