Instructor
Coursepedia
Level 3 Diploma in Hospitality Management
Course details
Duration
Self-Paced Learning
Lectures
38
Quizzes
6
Level
Diploma Courses
- Curriculum
- Reviews
SECTION 1: HOSPITALITY MANAGEMENT
SECTION 2: INTER-DEPARTMENTAL CO-OPERATION (LIAISON) IN HOTEL INDUSTRY
-
6
Understanding Inter-Departmental Cooperation (Liaison) -
7
Importance of the Hotel Industry
-
8
Non-Commercial Hospitality Management
-
9
University Halls of Residence and Hostel
-
10
The Welfare/Juvenile Homes
-
11
The Layout of an Hospitality Industry
-
12
Management in Hotel Industry
-
13
Cleaning and Cleaning Equipment in the House Keeping Department
-
14
Quiz
SECTION 3: SECURITY AND SAFETY IN HOSPITALITY INDUSTRY
SECTION 4: INTRODUCTION TO THE FOOD AND BEVERAGE SECTOR
-
21
Food and Beverage Operations (Hotel)
-
22
Organisation of Restaurant and Duties of Key Positions
-
23
Relationship between Food and Beverage Department and Other Departments
-
24
Classification of Food and Beverage Services Food and beverage
-
25
Common Examples of Food and Beverage Services and Their Characteristics
-
26
Basic Knowledge of Menus
-
27
Basic Knowledge of Food and Beverage Services
-
28
Restaurant Design and Layout
-
29
Kitchen Layout for Different Food and Beverage Services
-
30
Quiz
SECTION 5: STAFF WELFARE IN HOSPITALITY INDUSTRY
SECTION 6: SERVICE QUALITY AND CUSTOMER SATISFACTION
Stars 5
3
Stars 4
2
Stars 3
0
Stars 2
0
Stars 1
0
Google 
Facebook