Instructor
Coursepedia
Level 3 Diploma in Hospitality Management
Course details
Duration
Self-Paced Learning
Lectures
38
Quizzes
6
Course type
Diploma Courses
- Curriculum
- Reviews
SECTION 1: HOSPITALITY MANAGEMENT
SECTION 2: INTER-DEPARTMENTAL CO-OPERATION (LIAISON) IN HOTEL INDUSTRY
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6
Understanding Inter-Departmental Cooperation (Liaison) -
7
Importance of the Hotel Industry
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8
Non-Commercial Hospitality Management
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9
University Halls of Residence and Hostel
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10
The Welfare/Juvenile Homes
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11
The Layout of an Hospitality Industry
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12
Management in Hotel Industry
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13
Cleaning and Cleaning Equipment in the House Keeping Department
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14
Quiz
SECTION 3: SECURITY AND SAFETY IN HOSPITALITY INDUSTRY
SECTION 4: INTRODUCTION TO THE FOOD AND BEVERAGE SECTOR
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21
Food and Beverage Operations (Hotel)
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22
Organisation of Restaurant and Duties of Key Positions
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23
Relationship between Food and Beverage Department and Other Departments
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24
Classification of Food and Beverage Services Food and beverage
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25
Common Examples of Food and Beverage Services and Their Characteristics
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26
Basic Knowledge of Menus
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27
Basic Knowledge of Food and Beverage Services
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28
Restaurant Design and Layout
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29
Kitchen Layout for Different Food and Beverage Services
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30
Quiz
SECTION 5: STAFF WELFARE IN HOSPITALITY INDUSTRY
SECTION 6: SERVICE QUALITY AND CUSTOMER SATISFACTION
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