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Business
Communication, Customer Service, Short Courses
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Customer Service Duties

Customer service workers may be assigned to workstations equipped with a telephone, headset, and computer. Others may be asked to ... Show more
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Course details
Duration Self-Paced Learning
Lectures 8
Quizzes 2
Level Short Courses
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Customer Service Duties
Coursepedia
Category:
Business
Communication, Customer Service, Short Courses
4.8
5 reviews
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Customer Service Duties
  • Curriculum
  • Reviews
SECTION 1: CUSTOMER SERVICE PROFESSIONALISM IN DIFFICULT SITUATIONS
SECTION 2: CUSTOMER DIVERSITY
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