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Communication, Customer Service, Entrepreneurship, Marketing, Sales Management, Short Courses, Soft Skills
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Customer Relationship Management in Business Services

Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better ... Show more
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Course details
Duration Self-Paced Learning
Lectures 11
Quizzes 2
Course type Short Courses
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Customer Relationship Management in Business Services
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Business
Communication, Customer Service, Entrepreneurship, Marketing, Sales Management, Short Courses, Soft Skills
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CUSTOMER-RELATIONSHIP-MANAGEMENT
  • Curriculum
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SECTION 1: INTRODUCTION TO CUSTOMER RELATIONSHIP MANAGEMENT
SECTION 2: CUSTOMERS SATISFACTION IN BUSINESS SERVICES
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