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Study Mode: Online
Enrolled: 1794 students
Course view: 8557
Duration: Self-Paced Learning
Lectures: 18
Video: 1 Hour 48 Minutes
Course type: Short Courses
Certificate of Completion: FREE
Interpersonal Communication

Communication is taking place when two or more people dwelling in the same place are aware of each other’s presence. The communication may be subtle or unintentional and doesn’t necessarily needs to be verbal.

Although no communication may be intended, non-verbal methods such as posture and facial expression relay messages from one person to another. Interpersonal communication is largely dyadic in nature (occurring between two people) but is often extended to a small group such as family.

Interpersonal communication is the communication where two or more people are connected in some way. It would include the exchange between a teacher and their students, a married couple, a boss and an intern and so on.

The people involved in the communication are interdependent, meaning the action of one person has effects on the other person.

Completing this unit should take you approximately 16 hours. Upon successful completion of this unit, you will be able to:

    • identify competencies in interpersonal communication;
    • demonstrate the ability to use language accurately, expressively, and appropriately in communication settings;
    • identify relationship development, both personally and professionally;
    • list the components of conflict and identify strategies for conflict management;
    • explain the role of critical and active listening in various communication climates; and
    • list barriers to effective listening and strategies to improve critical listening.

Course Curriculum

SECTION 1: INTRODUCTION TO INTERPERSONAL COMMUNICATION

1
Interpersonal Communication
Self-Paced
2
Elements of Interpersonal Communication
Self-Paced
3
Types of Interpersonal Communication
Self-Paced
4
Models of Communication
Self-Paced
5
Interpersonal Communication Processes
Self-Paced
6
Cultural Aspects of Interpersonal Communication
Self-Paced
7
Quiz
10 questions

SECTION 2: CONFLICT AND INTERPERSONAL COMMUNICATION

1
Interpersonal Conflict
Self-Paced
2
Conflict Management Styles
Self-Paced
3
Strategies for Managing Conflict
Self-Paced
4
Culture and Conflict
Self-Paced
5
Handling Conflict Better
Self-Paced
6
Negotiation Steps and Skills
Self-Paced
7
Perspectives on Emotion
Self-Paced
8
Stages of Relationship Theory
36 Minutes
9
Conflict I and You Messages
26 Minutes
10
Simple Ways to Become a Better Listener
14 Minutes
11
Nonverbal Communication
32 Minutes
12
Language and Perception
Self-Paced
13
Quiz
10 questions

 

 

SECTION 2: CONFLICT AND INTERPERSONAL COMMUNICATION

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