Operations

Business >
3.2
Free
Customer service representatives are expected to be in charge of customer interactivity to the best of their ability. Quite a lot is expected of th...
Intermediate
10 Lectures
10 hours
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Free
Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better process to effectiv...
Intermediate
11 Lectures
10 hours
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Free
When Corporate Behavior principles are applied, it makes businesses to operate optimally in an environment that reflects a positive set of values a...
Intermediate
7 Lectures
8 hours
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Free
Business >
3.9
Free
Contract management is the process of managing contract creation, execution and analysis to maximize operational and financial performance at an or...
Intermediate
12 Lectures
15 hours
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Free
It is well known that team building is an essential part of a productive, efficient business. Strong teams trust each other, function better, and c...
Beginner
7 Lectures
6 hours
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Free
Business >
2.9
Free
Talent management is one of the most current topics in HR. How can we give candidates the best experience? How can we attract the best people? What...
Beginner
9 Lectures
8 hours
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Free
Team Building activities are of utmost importance at the workplace for employees to start trusting each other and work as a single unit. Team build...
Beginner
9 Lectures
8 hours
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Free
Hiring is central to growth, but it is also one of the biggest barriers a company comes up against when trying to grow fast. No business grows by i...
Beginner
9 Lectures
8 hours
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Free
Business >
4.2
Free
Diversity in the Workplace is a reality in most businesses and organizations. If organizations strive to improve their competitive advantage in the...
Beginner
9 Lectures
8 hours
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Free
Business >
2.5
Free
Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and ove...
Beginner
9 Lectures
6 hours
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Free
Business >
3.6
Free
Motivation is more than Vince Lombardi quotes and quirky posters on the wall. It’s one of the most important components of sustained sales success ...
Beginner
11 Lectures
8 hours
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Free
The terms of “logistics” and “supply chain” are usually comparative in academy and industry, since both of them are closely relevant to the product...
Beginner
9 Lectures
8 hours
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Free
Education >
2.5
Free
Security awareness is the knowledge and attitude members of an organization possess regarding the protection of the physical, and especially inform...
Beginner
9 Lectures
6 hours
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Free
Business >
4.2
Free
Product management is an important organizational role. Product managers are typically found at companies that are building products or technology ...
Beginner
9 Lectures
8 hours
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Free
Arts & Crafts >
3.7
Free
A professional trainer is essentially a teacher who works in a corporate setting.  Rather than providing conventional education to children and tee...
Beginner
8 Lectures
8 hours
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Free
Quality management is the act of supervising various activities in an establishment to ensure that services and product being offered are consisten...
Beginner
9 Lectures
8 hours
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Free
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