Operations Management
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An Environmental Management System (“EMS”) is a tool that is continuously growing in importance for companies. Most companies need to manage their ...
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Quality standards are defined as documents that provide requirements, specifications, guidelines, or characteristics that can be used consistently ...
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Business environment can be regarded as the total of all external and internal factors that influence a business. It is importnat to note that exte...
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Risks are occurrences which can have adverse implications for a business, as well as loss of revenue or reputational damage of a corporation, shoul...
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Quality management ensures the consistency of an organization, product or service. It has four main components: quality planning, quality assurance...
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Every organisation relies on a mix of functions and services to provide the support essential to its core business operations. Ensuring that this s...
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Change is an alteration of a company’s strategy, organization or culture as a result of changes in its environment, structure, technology or people.
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Due to high competitiveness, outsourcing has become a popular business strategy. The influence that suppliers have on the success or failure of pro...
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Logistics management plays a significant role in the success of any company’s operations and has a direct impact on its bottom line. More important...
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Organizational culture includes attitudes, values, and work styles which, when managed properly, can lead to a highly productive workforce. A diver...
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Logistics management may be defined as “the art and science of obtaining, producing, and distributing material and product in the proper place and ...
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Strategic planning is the process of documenting and establishing a direction of your small business by assessing both where you are and where you’...
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Supply chain management (SCM) is the discipline that manages supplies and processes through all of the stages of a project, product or business del...
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Human resource management is the strategic approach to the effective management of people in a company or organization such that they help their bu...
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Decision making is one of the most important activities in which management of organizations are engaged in on a daily basis. In the same view, the...
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Building loyalty and lasting relationships with a customer is the goal of every firm. Building a better relationship and better process to effectiv...
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When Corporate Behavior principles are applied, it makes businesses to operate optimally in an environment that reflects a positive set of values a...
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Contract management is the process of managing contract creation, execution and analysis to maximize operational and financial performance at an or...
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Human resource management is a contemporary, umbrella term used to describe the management and development of employees in an organization. Also ca...
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It’s often said that it’s cheaper to keep existing customers than to find new ones. One bad customer service experience can swear you off a product...
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Service is an intangible product that brings utility or value to the customer. Service Management is thus a managerial discipline focused on a cust...
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It is well known that team building is an essential part of a productive, efficient business. Strong teams trust each other, function better, and c...
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Talent management is one of the most current topics in HR. How can we give candidates the best experience? How can we attract the best people? What...
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