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Market Segmentation, Targeting and Positioning
Target and position define whom we are trying to reach with our marketing campaign, and what message (or position) we will use to connect. The conc...
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16 Lectures
5 hours
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Business Writing In Customer Service
As a result, while you may not be responsible for a lot of writing in customer service, you will constantly use the patterns and forms of communica...
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24 Lectures
10 hours
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Understanding Your Clients
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5 hours
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Comparing the job of a customer service representative with an actor on a stage is not a perfect analogy. For example, although actors do interact ...
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13 Lectures
5 hours
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UNDERSTANDING BUSINESS COMMUNICATION
Communication is the act of conveying meanings by the use of mutually recognized signs, symbols, and semiotic rules from one person or group to ano...
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22 Lectures
9 hours
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LISTENING TO YOUR CUSTOMERS
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9 hours
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17 Lectures
9 hours
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10 hours
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It is possible that entrepreneurship is at the top of your goal list as a business student, but you have to know it comes with hard road due to dai...
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8 Lectures
10 hours
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Entrepreneurship means different things to everyone, but ultimately, it's about creating your own success story. Money or idea only does not guaran...
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8 Lectures
3 hours
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Becoming-An-Entrepreneur
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3 hours
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6 Lectures
3 hours
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6 hours
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8 Lectures
6 hours
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6 hours
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8 Lectures
6 hours
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6 hours
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9 Lectures
6 hours
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10 Lectures
8 hours
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9 Lectures
8 hours
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8 hours
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10 Lectures
8 hours
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9 Lectures
6 hours
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8 hours
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9 Lectures
8 hours
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8 hours
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9 Lectures
8 hours
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8 hours
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8 Lectures
8 hours
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8 Lectures
8 hours
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6 hours
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7 Lectures
6 hours
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8 hours
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9 Lectures
8 hours
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9 Lectures
6 hours
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8 hours
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8 Lectures
8 hours
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