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Course Overview

Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communication occur all too often and usually lead to a wide range of social problems, from hurt feelings and anger to divorce and even violence.

Communication is both an expressive, message-sending, and a receptive, message-receiving, process. Failure to communicate effectively can be due to a problem on either or both ends of the process. At the end of this study, students should be able to:

  • Know the definitions of Communication Skills
  • Have a keen knowledge on the Types of Communication Skills
  • Have an Understanding of the communication process
  • Know the Common Barriers to Effective Communication
  • Know the Keys for effective communication
  • Have an Understanding of the concept of Business communication
  • Know the Types of Business Communication Skills
  • Understand the Importance of communication skills in business

Course Curriculum

SECTION 1: INTRODUCTION TO COMMUNICATION SKILLS
Module 1: Definitions of Communication Skills Unlimited
Module 2: Types of Communication Skills Unlimited
Module 3: Understanding the communication process Unlimited
Module 4: Common Barriers to Effective Communication Unlimited
First Assessment 00:50:00
SECTION 2: EFFECTIVE COMMUNICATION SKILLS IN BUSINESS
Module 5: Keys for effective communication Unlimited
Module 6: Understanding the concept of Business communication Unlimited
Module 7: Types of Business Communication Skills Unlimited
Module 8: Importance of communication skills in business Unlimited
Conclusion Unlimited
Final Assessment 00:50:00

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